Legal

Legal notice and privacy policy

The hotel Le Mas Fleuri, concerned with the rights of individuals, in particular with regard to automated treatments, and in a willingness to transparency with its clients, has put in place a policy incorporating all these treatments, the purposes pursued by these as well as the means of action available to individuals so that they can at best exercise their rights.

For any further information on the protection of personal data, please visit the website: https://www.CNIL.fr/

The current online version of these terms of use is the only opposable for the duration of use of the site and until a new version replaces it.


Article 1-legal notice


1.1 site (hereinafter “the site”): www. Hotel-Pyrenees-orientales & www.hotellemasfleuri.com

1.2 Publisher (hereafter “the Publisher”):

CO. L Le Mas Fleuri,

residing: 25 Boulevard Clemenceau, 66820 Vernet-les-Bains

SIREN No.: 393 432 687,

Phone No.: 04.68.05.51.94

e-mail address: contact @ hotellemasfleuri

1.3 hosting provider (hereinafter “the host”):

www.hotel-pyrenees-orientales.com is hosted by 1 & 1 ionos, whose head office is located 7, place de la Gare 57200 Sarreguemines Cedex

Article 2-access to the site


Access to the site and its use are reserved for strictly personal use. You agree not to use this site and the information or data contained therein for commercial, political, advertising and any form of commercial solicitation, including the sending of unsolicited e-mails.


Article 3-site content


All brands, photographs, texts, comments, illustrations, animated or non-moving images, video sequences, sounds, as well as any computer applications that could be used to operate this site and more generally all elements reproduced or used on the site are protected by the laws in force in respect of intellectual property.

They are the full and complete property of the Publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the Publisher, are strictly forbidden. The fact that the Publisher does not initiate proceedings upon the knowledge of these unauthorized uses is not worth accepting such uses and waiving the prosecution.


Article 4-management of the site


For the proper management of the site, the Publisher can at any time:

-suspend, interrupt or restrict access to all or part of the site, reserve access to the site, or certain parts of the site, to a specific category of Internet users;

-delete any information that may interfere with the operation or in contravention of national or international laws, or with the rules of Netiquette;

-suspend the site in order to make updates.


Article 5-responsibilities


The Publisher’s responsibility cannot be incurred in the event of failure, failure, difficulty or interruption of operation, preventing access to the site or any of its functionalities.

The connection material to the site you are using is under your sole responsibility. You must take all appropriate measures to protect your hardware and your own data, including viral attacks over the Internet. You are also solely responsible for the sites and data you visit.

The Publisher will not be held responsible for any legal action against you:

-because of the use of the website or any service accessible via the Internet;

-due to your failure to comply with these terms and conditions.

The Publisher is not responsible for any damages caused to you, third parties and/or your equipment as a result of your connection or use of the site and you waive any action against it as a result.

If the Publisher is to be the subject of an amicable or judicial procedure due to your use of the site, it may turn against you to obtain compensation for all the damages, sums, convictions and charges that might arise from this Procedure.


Article 6-hypertext links

The setting up by users of all hypertext links to all or part of the site is authorized by the Publisher. Any link should be removed upon request of the Publisher.

Any information accessible through a link to other sites is not published by the Publisher. The Publisher does not have any rights to the content contained in the said link.


Article 7-data collection and protection

Your data is collected by www.hotel-pyrenees-orientales.com.

Personal data means any information concerning an identified or identifiable natural person (person concerned); is deemed to be identifiable to a person who may be identified, directly or indirectly, in particular by reference to a name, an identification number or to one or more specific elements, peculiar to his physical, physiological, genetic identity, psychological, economic, cultural or social.

The personal information that can be collected on the site is mainly used by the Publisher for the management of relations with you, and if necessary for the processing of your orders.

The personal data collected are as follows:

-Full name

-Address

-Email address

-Phone number

-Financial data: in the context of the payment of the products and services offered on the platform, the latter records financial data relating to the user’s credit card.

Article 8-right of access, rectification and dereference of your data

In accordance with the regulations applicable to personal data, users have the following rights:

  • The right of access: they can exercise their right of access, to know the personal data concerning them, by writing to the following e-mail address: contact@hotellemasfleuri.com. In this case, prior to the implementation of this right, the platform may request proof of the user’s identity in order to verify its accuracy.
  • The right of rectification: If the personal data held by the platform are inaccurate, they may request the updating of the information.
  • The right to delete data: users may request the deletion of their personal data, in accordance with applicable data protection laws.
  • The right to limitation of treatment: users may request the platform to limit the processing of personal data in accordance with the assumptions provided by the RGPD.
  • The right to oppose data processing: users may object to the data being processed in accordance with the assumptions provided by the RGPD.
  • The right to portability: they can claim that the platform gives them the personal data that they have provided to send them to a new platform.

You may exercise this right by contacting us at the following address:
Hotel Le Mas Fleuri, 25 Boulevard Clemenceau 66820 Vernet-les-Bains

Or by email, at the address:

Contact@hotellemasfleuri.com

Any request must be accompanied by a photocopy of a valid identity document signed and mention the address to which the Publisher can contact the applicant. The response will be addressed within a month of receipt of the request. This period of one month may be extended by two months if the complexity of the request and/or the number of applications so require.

Moreover, and since the law n ° 2016-1321 of 7 October 2016, the persons who wish to do so, have the possibility of organising the fate of their data after their death. For more information on the subject, you can consult the CNIL website: https://www.cnil.fr/.

Users can also submit a complaint to the CNIL on the CNIL website: https://www.CNIL.fr.

We recommend that you contact us at the first time within the platform before submitting a complaint to the CNIL, as we are at your disposal to resolve your problem.

Article 9-use of data

The personal data collected from users is intended to provide the services of the platform, their improvement and the maintenance of a secure environment. The legal basis of the treatments is the execution of the contract between the user and the platform. Specifically, the uses are as follows:

-access and use of the platform by the user;

-management of the operation and optimization of the platform;

-implementation of user support;

-verification, identification and authentication of user-transmitted data;

-Customizing services by displaying advertisements based on the user’s browsing history, according to their preferences;

-Prevention and detection of fraud, malware (malicious softwares or malicious software) and management of security incidents;

-management of any disputes with users;

-sending commercial and advertising information, depending on the user’s preferences;

-Organization of the terms of use of the payment services.

Article 10-data retention policy

The platform retains your data for the duration necessary to provide you with its services or to provide you with assistance.

To the extent reasonably necessary or required to meet legal or regulatory obligations, settle disputes, prevent fraud and abuse or enforce our terms and conditions, we may also retain some of your information if necessary, even after you have closed your account or we no longer need to provide services to you.

Article 11-sharing of personal data with third parties

Personal data may be shared with third-party companies exclusively in the European Union, in the following cases:

-When the user uses the payment services, for the implementation of these services, the platform is in connection with third-party banking and financial companies with which it has contracted;

-When the user publishes publicly available information in the free comment areas of the platform;

-When the user authorizes the website of a third party to access its data;

-When the platform uses service providers to provide user support, advertising and payment services. These providers have limited access to the user’s data, as part of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on protection of personal data;

-If required by law, the platform may carry out the transmission of data in response to claims against the platform and comply with administrative and judicial procedures;

Article 12-commercial offers

You are likely to receive commercial offers from the Publisher. If you do not wish to do so, please contact us at: contact@hotellemasfleuri.com

Your data may be used by the Publisher’s partners for commercial prospecting purposes, if you do not wish to do so, please contact us at: contact@hotellemasfleuri.com

If you access personal data when browsing the site, you must refrain from any collection, unauthorized use and any act that may constitute an invasion of the privacy or reputation of the persons. The Publisher declines all responsibility in this regard.

The data is kept and used for a period in accordance with the legislation in force.


Article 13-cookies

What is a cookie?

A “cookie” or tracer is an electronic file deposited on a Terminal (computer, Tablet, Smartphone,…) and read for example when consulting a website, reading an e-mail, installing or using a software or mobile application regardless of the type of Terminal used (source: https://www.CNIL.fr/FR/cookies-Traceurs-que-dit-La-Loi ).

By browsing this site, “cookies” emanating from the company responsible for the site concerned and/or third-party companies may be deposited on your Terminal.

During the first navigation on this site, an explanatory banner on the use of “cookies” will appear. Therefore, by continuing the navigation, the customer and/or prospect will be deemed informed and have accepted the use of such “cookies”. The consent given will be valid for a period of thirteen (13) months. The user has the option to disable cookies from his browser settings.

All information collected will only be used to track the volume, type and configuration of traffic using this site, to develop its design and layout and for other administrative and planning purposes and more generally to improve the service we offer you.

The following cookies are present on this website:

Google cookies:

-Google Analytics: allows you to measure the audience of the site.
-Google tag Manager: facilitates the implementation of tags on the pages and allows to manage Google tags.
-Google AdSense: Google advertising agency using websites or YouTube videos as support for its ads.
-Google dynamic remarketing: allows you to offer dynamic advertising based on previous searches.
-Google AdWords conversion: an AdWords ad campaign tracking tool.
-DoubleClick: Google advertising cookies to broadcast banners.

The lifespan of these cookies is thirteen months.

For more information on the use, management and deletion of “cookies”, for any type of browser, please consult the following link: https://www.CNIL.fr/FR/cookies-Les-Outils-pour-les-maitriser.


Article 14-photographs and representation of products


The photographs of products and/or services, accompanying their description, are not contractual and do not bind the Publisher.


Article 15-applicable law


These conditions of use of the website are governed by French law and subject to the jurisdiction of the courts of the Head Office of the Publisher, subject to a specific attribution of jurisdiction arising from a law or regulation Particular.


Article 16-contact us


For any questions, information about the products presented on the site, or about the site itself, you can leave a message at the following address: contact@hotellemasfleuri.com

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